Privacy policy

This policy covers htslookup.com, run by Northwoods Ventures LLC ("we"). You can use the whole site without an account or giving us any personal details.

What we collect

• Analytics from Google Analytics 4. On htslookup.com, Google Analytics loads after your first scroll, tap or keypress, or two seconds after the page loads. It sets first-party cookies (named _ga and _ga_ followed by an ID) to tell new visits from returning ones, and records the pages you view, how you arrived, your device and browser type, your approximate location (country and city level, derived by Google from your IP address), and when you use the duty estimator (the code and country of origin, and whether per-unit rates were involved). Page addresses are recorded in full, so for searches and the duty calculator they include what you typed, such as a product name, a code, a country and a customs value. We turned off Google signals and ad personalization, so this data isn't used to build advertising profiles.
• Vercel Web Analytics. Our host, Vercel, also counts page views, without cookies and without building a profile of you across sites.
• Server logs. Like any website host, Vercel records technical details of each request, including IP address and browser type, to run and secure the service.
• Emails you send us. If you write to support@htslookup.com, we keep the message and your address to reply and to fix what you reported.

We don't ask for your name, email or company to use the site, and nothing you type into search or the calculator is stored with your identity.

Customs broker requests

A request form for customs broker help isn't live yet. When it is, the form will say exactly what is shared, with which broker partner, before you submit, and this policy will be updated first.

How we use it

To see which pages and tools people use, fix problems, and improve the site. We don't sell or rent personal information, and we don't share it for cross-context behavioral advertising. There are no ads on the site yet. Before any go live, we'll update this policy to name the ad provider and explain your choices.

Services that process data for us

• Google (Google Analytics 4), under Google's own privacy policy.
• Vercel (hosting and Web Analytics).
• Supabase (the database that stores the tariff data; our server sends it search terms to find matching codes, but nothing that identifies you).

Your choices

• Block or delete cookies in your browser settings, or install Google's Analytics opt-out browser add-on. The site works the same without them.
• Ask us what we hold about you, or ask us to delete it, at support@htslookup.com. Depending on where you live, state privacy laws may give you further rights; we honor these requests for everyone.

Children

The site is for businesses and isn't directed to children under 13. We don't knowingly collect their information.

Changes

If we change this policy, we'll update the date above. Material changes will be noted on this page.

Contact

Northwoods Ventures LLC, support@htslookup.com.